This process started out by engaging with dozens of UTE stakeholders and community members via video calls and emails. Significant Other was able to gain valuable insights about the desired outcome of the project, which created a strong foundation and understanding of the audience and goals. It also gave clarity as to how users would actually be interacting with the new multisite network. These stakeholder meetings led to sitemaps and user flows, which identified potential challenges and opportunities. The process ended with a project plan that incorporated insights, recommendations, technical and functional specifications, as well as content gathering and deployment strategy.